What Our Clients Say
To Everyone at R.C Norman
Thank you from the bottom of at hearts. You have given us bathroom of our dreams.
~ Peggy Michel Holmes (July 3, 2016)
I am writing this testimonial for the work RC Norman did for us during the last few weeks. We had a fairly substantial damage to the inside of our house due to damage to the roof caused by high winds. RC Norman was the only contractor that was willing to complete the needed repairs for the amount approved by the insurance company. From the first time Russ came to our home to discuss the details to the end of the job, every single person involved in performing or supervising the work was professional, friendly, courteous, punctual, and detail oriented. We also asked them to perform additional work at our expense which was added to the original contract with minimal paperwork. We found the quality of their work to be excellent and they even took care of little things without our asking. We find RC Norman employees to be very conscious of the quality of their work, their image and our satisfaction. They want to fix the problem right the first time rather than “put a band aid on a broken leg”. They want to do a thorough job so that they can stand behind their work.
My wife and I have no hesitation at all in recommending RC Norman for any house related projects anyone has. When we need help in the future, RC Norman will be the first contractor we will contact.
~ Neel (November 14, 2011)
We wanted to thank you for the excellent job you did on the addition to our home. I know we were not the biggest project that you have even done but you treated us like it was. Your professionalism was incredible and we could not have had a better experience. We have heard so many horror stories about contractors that we were a little nervous going into the project. But Tom and Kermit did everything possible to make things go smooth.
We want to thank Kermit, Allan, Charlie and the gang for all the great work they did. They were always on time, really took pride in their workmanship, and never left our home in disarray.
We would recommend them and R.C. Norman highly. If you ever need to use us an example of your work, please feel free to contact us.
Thanks again for making our plans a reality.
~ Mike and Cris (May 27, 2008)
I would like to take this opportunity to personally thank you and your entire organization for the professional job you completed in our home.
You possess a company with professionalism, courtesy, fairness, and friendly trustworthy employees. 1 have been so impressed with the speed at hich your employees worked once on the job, and the professionalism in which they conducted themselves.
Furthermore, they were friendly and seemed to all actually enjoy what they were doing. I can honestly say that I felt like T had family and friends working in my home.
I also would like to give recognition to Cheryl in your office. She is always completely knowledgeable and reassuring. For example, I called with a question and she knew exactly who I was and what job was going to be completed in my home. She assured me that my phone call would be returned promptly and that your company was going to take care of us. That all prevailed. In addition to her professionalism, it was easy to talk to her on a personal level. She is truly an asset to your company.
Kermit has also impressed me with his positive and fair work ethics. He went above and beyond when we realized that our furnace stopped working after R.C. Norman left.
Kermit came to my home immediately and called a heating/cooling contractor to my home the same day, not knowing if the furnace problem was a result of their work or not.
As it turns out, the problem was as simple as a pilot light, which may or may not have been from their work. However, the contractor told me that it was being billed to R.C. Norman. No questions.
I would highly recommend your company to any home or organization based on your fairness in price, quality of work, and speed to complete the job. Thank you again for this very positive experience.
~ Kathy (April 1, 2005)
We just want to thank you so much for the fast turn-around on our screen room. It looks so nice. Everyone of the crew was excellent, very professional and very nice.
We will get many years of enjoyment from our room.
I have given your name to several of our associates as to the quality of work that your people do.Excellent!
You hear many horror stories about contractors not doing a good job. Not so with your Company.
You have a great bunch of guys!!!!
Take care Bob and thanks again,
~ The Uldrich family (May 10, 2004)
We feel that is it is necessary to write to you to say how very pleased we are with the construction of our three-season room done by your company. We expected a professional, quality job – that is why we chose R.C. Norman Construction. Our expectations were not only met, but exceeded. The members of the construction crew were always very professional and courteous. No question or concern that we had seemed too trivial to them. They arrived promptly each day and left the work area in a neat condition when they were finished for the day.
The workmanship of our addition is superb. The outside appearance looks as though it were part of the original construction of the house. The interior is absolutely beautiful.
We had no idea when we visualized this addition that it would turn out as spectacular as this. We are so happy to have chosen your company to do this job. You seemed to know exactly what we wanted – even if we weren’t too sure ourselves.
We thank you for the quality job your company has given us. We will happily recommend your company whenever the occasion arises. And we look forward to enjoying our three-season room this summer and for many years to come.
~ Ron and Diana (April 25, 2003)
Our home began as a three room fishing cottage in 1945. It has graciously withstood (and so have we) the harrowing experiences of three previous major remodeling projects. The fourth project just completed by your company has been the easiest and best project yet.
From the first contact with Larry Keener to the last contact with Kermit James today, everyone has been courteous, professional and considerate throughout. Ben, Brian, Jason and all the guys worked hard and thoroughly. They handled all situations immediately and expertly, even when Bob and I threw a “monkey wench” into the works! They solved problems quickly and efficiently. When they needed equipment or supplies, one phone call was made and within 30 minutes what was needed was on site.
We were impressed from the beginning and still impressed when the job was done. That in itself is something to be proud of. But we cannot leave out one important person in all of this. Cheryl took us in hand on “shopping day” and helped us pick out just what we wanted, and when we couldn’t find something, she helped us find an alternative solution. She made this process much easier than we had anticipated it to be.
Well the project is now complete. We are absolutely thrilled with the result!
Thank you so very much for a wonderful experience. We have and will continue to recommend you highly to anyone who may be listening.
~ The Robert Hilton Family (August 24, 2001)
Just a note to send our best wishes to ALL of you during this holiday season. We have “tried out” the new house during the holidays. Last Sunday we had most of the family here at one time. It was wonderful!! The kitchen made cooking fun. The dinning room was made to hold everyone. It was a joy to sit in the big living room and watch the five grandchildren present enjoy their new Christmas presents. The tree was perfect in the Sun room. Even the Christmas cactus, which has never blossomed until Easter and had only three blossoms at a time, is happy in the sun room. It has been in blossom for over two weeks with 35 blossoms!
Ronda’s sister called this afternoon and told us her recent horror story with a heating contractor. Just a simple little job has been a real mess. It made us realize again how wonderful your company was to work with! This includes everyone who worked here as well as Bob and “RE-Bob” and of course Cheryl. Please thank everyone for us. Any of you are welcome to stop by anytime to see the end result, (of course, the end is not yet here-maybe it will stop raining sometime next spring so we can landscape.)
~ The Urbanks (December 25, 1996)
I am very pleased with the floor repairs completed by one of your workmen yesterday, May 8. Your workman, whose name I have unfortunately forgotten, was very professional and just plain got the job done.
I will not hesitate to recommend you fine firm to friends and neighbors in the area.
~ Jim (May 9, 1995)
Dennis, Ryan and I would like to thank you and your company for the outstanding job that you have produced for us! In just 72 days you have completely rebuilt our new home in Silver Lake, from the basement to the roof!
From the very beginning we have found your staff and management team to be extremely responsive to our individual needs with courtesy, trustworthiness, friendliness (under the most trying circumstances) and a very professional attitude.
Since time was of the essence, this project required extremely good timing in ordering all items that were necessary and making sure everything proceeded as smoothly as possible. We also appreciated your assistance and help in directing us to the best possible sources for fencing, tile, hot tubs, etc.. We are so very pleased with those companies you recommended.
In the future, we would highly recommend your company to others for any remodeling or housebuilding needs that that they might be considering.
Again, our many “Thank You’s” for a job well done in the best possible manner! We hope to enjoy living here for many years to come thanks to R.C. Norman and your staff!
~ Dennis, Karen and Ryan(June 15, 1991)
This is just a short letter thanking you for your help in reviewing the Community Development I’m a little slow but I didn’t want to be remiss complimenting you and your company on the professional way you handled the problem I had with the deck on my swimming pool. Since I am in business, I know that one is usually quick to hear from customers with complaints but seldom hear from satisfied customers.
Your workmen did an excellent job of repair and I am gratified that your company is one of those that still has the old fashioned virtues of honesty and integrity.
~ Andrew (September 15, 1988)
This is just a short letter thanking you for your help in reviewing the Community Development houses with me. Your expertise in estimating costs saved me a great many hours, and much frustration.
Thanks again for your help.
~ GARY (January 8, 1979)
We want to thank everyone for our beautiful bathroom! Russ for being so cordial, Sheryl – you make us feel like we’re a part of your family and big thank you for giving up a part of your weekend day to meet Tara and I at Lowes, it was actually fun. Al, Jimmy and Shawn, you did a professional, magnificent, quality job and it was so easy having you here because you are all so respectful and friendly! Again, thank you and be proud of the good work that you do!
~ Gary and Tara
Thanks everyone for a great job!
Thank you so much for a “renewed” bathroom. It looks great. Each one of you have been great to work with.
I am pleased with your repair of my water damaged dining room. Thanks for a job well done.
Thanks for a great job by top notch people.
~ Happy Customer
Thanks for your hard work and good job.
~ Denny and Sherry
Thanks for the wonderful job. Your crews were terrific. It was a pleasure to have such professionals working here. The difference is unbelievable.
~ Jim and Pat
I want to thank you all for a great job you did building our addition. We really love it! Everyone I had to talk to and deal with during the whole think were so nice to me. You all helped me through it. I have nothing but admiration for you company. Thank you all again very much.
My mother and I are enjoying the new bathroom and deck very much. We’re pleased with the quality of work and with the friendliness of the workers. They were polite and hardworking. I’ll gladly recommend your company to my friends.
~ Happy Customer
You made us feel we were more than just a job.
~ Karen and Dave
Thank you very much for the efficient manner and beautiful work you did at 3739 Lake Run Blvd. Both seller and buyer were very pleased. It closed on time, thanks to your efficient workmanship. It is a pleasure to work with a professional like you.